Contact & Enquiries | ShipPrompt

Minimum useful information

Choose the workstream and include its decision inputs.

A structured first message reduces repeated questions and protects commercial timing.

Cargo / vessel

Cargo, quantity, tolerance, ports, laycan, rates, terms, commission, vessel restrictions and the declared cement, clinker or urea specification where applicable.

Forwarding

Cargo readiness, origin/destination, trade term, inland legs, customs status, documents and delivery deadline.

Insurance referral

Interest, value/currency, packing, route, conveyance, dates and existing licensed provider or broker, if any. Send sensitive loss records only through an approved provider channel.

Bunker / port

Vessel, port/anchorage, ETA, grade/specification, quantity, delivery method, payment and operational constraints.

Platform requirements

Company, intended use, cargo or fleet context, required module, exact standard or certificate fields, decision inputs, user roles and licensed-data needs. No live integration is promised by this enquiry.

Enquiry builder

Turn the requirement into a ready-to-send email.

Attach specifications, cargo documents, port restrictions or policy schedules in your email application after it opens.

Fields marked required must be completed. Cargo, route and timing become required for chartering and forwarding enquiries. Use the exact standard, edition and document identifier when referring to a certificate.

Full name — requiredCompany — requiredReply email — requiredService — requiredCargo / vessel / reference — requiredQuantity / value / limit — requiredOrigin / load port — requiredDestination / discharge port — requiredLaycan / timing — requiredStandard / certificate reference — optionalCommercial, operational, specification or policy notes — required

Creating the draft passes these fields to your browser or operating system email handler. This website does not upload or store them. Keep sensitive insurance or compliance records for an approved provider channel.

Verified operational access

Operational data is not public.

Live AIS, Freight, PDA and Bunker tools are available only after ShipPrompt has verified the applicant’s identity and intended operational use. An application does not provide immediate data access.

Prepare a platform access enquiry

Prepare a complete working enquiry.